Click HERE to download The Booking Form

BOOKING CONDITIONS – 722 Marina De La Duquesa
Owners:
Robert & Mandy Pollard The Coach House Woodhead Belthorn Blackburn Lancs BB1 2NP UK Tel: 00441254694977/00447702595050 Owners email: ralpollard@aol.com

Apartment address: 722 Marina De La Duquesa, Puerto De La Duquesa, Manilva, Marbella, Andalucia, Spain

These conditions set out the basis upon which the Owners accept bookings for holiday rental of the above apartment variously described on www.selfcateringcostadelsol.com and other associated advertising web sites.

1. Contract
You may book by email or telephone. A binding contract comes into existence when the holiday booking has been confirmed using the booking form provided either by email or post. This contract will be governed by English Law and is subject to the exclusive jurisdiction of the courts of England. In all cases the person making the reservation on behalf of the group accepts these bookings conditions on behalf of every member of the group.

2. Rent Payment
In order to confirm your holiday a payment of 150€/£125 (or full payment if the booking is made less than 8 weeks before the arrival date) must be paid at time of booking. Once a contract comes into existence (see 1) you have agreed to pay the total cost of the holiday. We must receive the balance not less than 8 weeks before commencement of the rental period. If we do not receive the total cost by the due date, we reserve the right to cancel the booking. In this case, cancellation charges may apply (see 6).

3. Returnable Security Deposit
In addition to the rent you must pay a returnable security deposit of 150€/£125. This will be held as security against damage, breakages or losses caused to the property or contents during your stay.

4. Holiday Insurance
It is your responsibility to obtain your own holiday insurance.

5. Cancellation by You
In the unlikely event of you being forced to cancel your holiday, in full or in part, you should inform the owners immediately by telephone or email, and confirm this in writing by post. You remain responsible for the total cancellation charges of the booking. A cancellation will only be accepted from the person originally making the booking. The cancellation will take effect from the date that we receive the written cancellation notice either by post or email. Cancellation charges are as follows:
42 days or more before arrival 200€
29 – 42 days before arrival 50% of rent paid
15 – 28 days before arrival 75% of rent paid
1 – 14 days before arrival 100% of rent paid

6. Cancellation by Us
If, for reasons beyond our control, we need to cancel your booking we will issue a full refund of all monies paid. We will not pay compensation beyond this refund.

7. Your Responsibilities
For the duration of your rental you are responsible for the property and you are expected to take care of it. You are responsible for leaving the property in a clean and tidy condition and may be billed for any amount over and above the time normally spent on the cleaning (2 hours) at 20 Euros per hour. You are liable for any breakages and damage to the property or its contents. You are responsible for any damage by any third party visiting the property that is caused by them or any member of the party staying in the property, or any other person whom you may invite to the property.

8. Numbers of People Accepted at Holiday Accommodation
The owners of the property or their agent or representative retain the rights to refuse admission to people not declared on the booking form.

9. Complaints
It is our policy to endeavour at all times to satisfy our clients and to this end we ask that should there be any complaint we have the opportunity to rectify any problems with the property as soon as possible. You must contact the local managing agent’s office in Duquesa in the first instance (details below) or the owners within 24 hours of discovering the problem. Failure to observe this procedure will make it difficult or impossible to rectify the problem at the time of its occurrence and therefore we regret that we will be unable to accept any liability regarding any complaint or claim which is not notified in accordance with this time scale.

10. Force Majeure
We are unable to accept any responsibility or liability for any problems or events which we or our agent could not, even with all due care and attention, possibly foresee or avoid. These items may include war or threat of war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, flood, fire or disease and all similar events outside our control.

11. Managing Agent

Duquesa Estates
Avenida de Europa No. 3
Puerto de la Duquesa
Manilva
Malaga 29692
Spain

UK freephone 0800 652 1441

Telephone: 00 34 (0) 952 852 813

Emergency mobile: 0650 244 351 / 0617 513 025

Hours: Mon-Fri 10.00 – 18.00 / Sat 10.00 – 14.00
(Instructions for key collection and directions to the apartment will be sent separately)

Agent’s email: info@duquesa.net

Click HERE to download The Booking Form